***ATTENTION!!***
There is a scam circulating in our area with someone posing as a Scottsboro WSG representative. They are claiming your account is past due and demanding payment to be made immediately over the phone to avoid water disconnection. No Scottsboro WSG employee will ever contact you requesting a payment be made by phone! Please HANG UP and DO NOT give your personal or financial information to ANYONE who calls and makes such claims.
Pay Your Bill Online Now
Online payments must be made here!
Scottsboro WSG Board's website is the ONLY authorized secure online payment processor.
* ATTENTION *
Due to the Coronavirus Threat, Scottsboro WSG and Scottsboro Electric Power Board are taking extra precautions for everyone's safety.
FOR SCOTTSBORO WSG CUSTOMERS: you may use the links below for new service applications, discontinuance of service, and bank draft applications. Complete forms and email them to wsgcsr01@scottsboro.org or bring them to the drive-thru or lobby when paying the deposit(s). Deposit and service tap payments can be made at the drive thru. For additional information call 256-574-1515 or 256-574-1744.
Application for Service
Bank Draft Authorization Form
Property Owners Requirements
Renters Requirements
Request to Disconnect
FOR SEPB CUSTOMERS: please see www.sepb.net.
Due to higher volume of traffic expect backups at the drive-thru. To avoid this please consider using the night drop after business hours, online bill pay, or sign up for bank draft.
Scottsboro Utilities would like to recommend that customers use the following bill payment options for their convenience and for everyone's safety during this time.
Night Drop: We highly encourage customers to use night drop for bill payments. Night drop is accessible 24 hours a day. Simply drive up, get an envelope and put payment in along with your name, address, phone number and account number.
On-Line Bill Pay: Utility bill payment can also be made on-line at www.scottsborowsg.com and www.sepb.net Click the 'Pay Bill' link to set up an account or to make a one-time payment.
US Postal Service: Simply drop your payment in the mail to:
Scottsboro Utilities
PO Box 550
Scottsboro, AL 35768
Drive-Thru: Utility bill payments can be made at our drive-thru window. (Copy of bill is not necessary during this time of caution). We will have a drop and go express line with payment by check only (must include bills in express line) not requiring a payment receipt.
Scottsboro Utilities is committed and is prepared to provide all services during this time. Our goal is to provide the best customer service while keeping everyone safe!
